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FIBERWDM regards the product quality as the foundation of enterprise survival and development, we adheres to quality policy as below:

“ Quality first, Customer first!” 

Full participation, Continuous improvement!.

“ No defect input, No defect manufacturing, No defect outflow.

 

Management indicators

1> Market Defect Rate<0.1%

 

2> IQC pass rate: >95%; pass times/ total inspection times*100%

IPQC pass rate:>98%; pass times/ total inspection times*100%

OQC pass rate:>98%; pass times/ total inspection times*100%

 

Four key points

1> Create Standarization: All operations will strictly follow standard instructions

2> Comply With Standards: 100% comply with standards

3> Constant Confirmation: Confirm the status and results ( Problems, Causes, Countermeasures)

4> Continuous improvement: Improve towards a higher lever

 

Supply

Complete system review and risk control during supplier introduction; regular on-site inspections and coaching of suppliers; fair and reasonable trading principles.

 

Warehousing

Sampling inspection of incoming materials; implementation of RoHs environmental protection monitoring; standard storage classification and environmental management and control; safe inventory management principles.

 

Produce

Defective products are processed in a timely manner; statistical methods are used to control the product defect rate; the first batch of output and quality are analyzed to identify and evaluate quality trends; irregular inspections of the production line are made to achieve continuous improvement and maintain quality;

 

Ship

Sampling the finished product to ensure that the product quality meets the specifications; reviewing the product quality according to the production flow chart; and saving data for all produced products.

 

Quality

Reliability inspection is performed according to different product quality standards and customer requirements; the inspection process includes: test insertion loss, test return loss, ferrule end face, interchangeability, vibration, tension, high and low temperature cycles; internal test reports in standard format are provided.

 

Surroundings

Neat workshop environment and scientific production management: 6S safety and health management is thorough; Kanban management / target management implementation; all issues are made visible and quickly handled; stable and high-quality employees; turnover rate is below 5%.

 

 

Services

 

1> Afer-sales service

   FIBERWDM offers qualitys warranty. If the items you bought from FIBERWDM have quality problem during the guarantee period, We will, at its sole option, repair/replace the product or refund the original purchase price.

2> Technical Support

    FIBERWDM set up specialized team for technical support team which will solve your problems about products operation, application or technical issues.

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